• a nurse will answer all your questions about mother and baby during their first weeks at home

• Public Health Nurses will answer your questions about baby care, healthy foods, feeding, feeling better after having a baby or any question you may have

• urgent help for people who have swallowed or touched an unknown substance which may be poison
• you may also call if you have questions about any substances, plants or poisons

• a caring listener will try to help you with your problems and help with information, referrals and short-term urgent services

• private telephone counselling and shelter available

• helps women in any crisis such as women who have been abused by their partners, refugees, street youths, homeless women and their children

• provides safe, emergency shelter to all women and their children who are experiencing crisis due to family violence, homelessness or conflict with the law
• provides accommodation for women participating in the Temporary Absence Program through the Hamilton-Wentworth Detention Centre
• provides individual one-on-one counselling, information and referrals
• all services are confidential
  24 hour crisis counselling

• used clothing and household items can be found at a very low price

• food hampers, drop-in centre
• by appointment only

• food bank and self help centre

• gives support to families in emergency need with clothing, things for the home and support

• furniture, clothing and things for your home at good prices.

• A place in the community to help with the needs of people who have money or other problems
• Help and support are available through: information and referral, counselling women's and men's groups, emergency food
• Sponsors other programs such as:  legal aid help, Alcoholics Anonymous, education and more

• day camps and other programs for children, youth and adults
• church on Sunday mornings

• recreation programs for all ages
• programs include:  camping, fitness, child care and more
• these programs may be at other locations

• services include:  infant, pre-school and playschool programs, child care centre, parenting workshops and babysitting service, infant and pre-school swimming,  fitness centre with classes, weight training and equipment and more
• these programs may be at other locations.

• 24 hours
• anyone can call for help, support or information

• Community Mental Health Services committed to providing high quality care to residents of the East Hamilton-Wentworth District with psychiatric or emotional problems
• Services include:  assistance to individuals, couples and families,  post-hospital care and follow-up, group programmes, preventive activities, community projects, collaboration with community agencies, educational placements, public speaking and presentations, rehabilitation services
• Referrals are accepted from:  family or self referral, family physicians,  community agencies, health care facilities

• to help families and friends of people who have a problem with drinking too much alcohol
• gives support to families and friends

• group of men and women talk about problems and help each other get better

• counselling, referral and help to decide what treatment is best for you

• group setting for those who need help
• follow-up day treatment for people who need help from abusing alcohol and other drugs

• for youth who have problems with alcohol and/or drugs
• services include: one to one and group counselling, family support, recreation and drop-in programs

• all calls are private
• please call for taped facts about alcohol and other drugs

• 24 hour Centre for women needing help to stay away from alcohol or other drugs
• will tell you about community services that could help you

• counselling and a place to stay for persons recovering from drug and alcohol addiction

• services to help families with problems that are hurting one person or the whole family
• fees are based on being able to pay

• free help for women who are having a crisis
• Opportunities for Women Program is to help women change their lifestyle by having the support they need, learning parenting skills, and going back to work and school

• professional counselling to help one person, couples and families who need to help cope with any problems

• has counselling services, information and referrals
• emergency food
• groups for men, women and children
• sponsors other programs in the community

• Call for help. Your call will be private

• program to help those who have been sexually abused and their family
• groups offer support, education and a safe place to talk about and deal with the feelings and issues related to sexual abuse

• 24 hour counselling for women and children in crisis
• other services: referral to housing, child care and support, urgent transportation, information and support for law and money matters, work and school

• one to one and group counselling for women and 24 hour crisis telephone line for help
• other services: safe emergency shelter, child care program, help with family and criminal law matters
• information about the law, housing and schools

• free and private 24 hour line 
• support groups for women who have been raped, sexually assaulted, survivors of incest, survivors of childhood sexual assault
• help with going to the hospital, police station and court needed
• help with questions about the law and any other information needed
• free and private

• provides safe, emergency shelter to all women and their children who are experiencing crisis due to family violence, homelessness or conflict with the law
• provides accommodation for women participating in the Temporary Absence Program through the Hamilton-Wentworth Detention Centre
• provides individual one-on-one counselling, information and referrals
• all services are confidential,24 hour crisis counselling

• help adults to further their schooling
• information and referral about many programs for Adult Basic Education

• schools from junior kindergarten, 4 years old, to grade 13 and adults
• some schools have day cares and special courses

• directs schools from kindergarten to grade 13
• programs for special needs children

• tutoring for ages 16 and older in basic learning skills for those who are not in school
• free and private
• offers adult basic education in many areas of the English language

• LINC - Language Instruction for Newcomers to Canada
• open to landed immigrants and refugee claimants only

• helps with information about education, social skills, and employment
• provides support for parents

• schooling programs for adults after high school or as Continuing Education, during the day or at night
• campuses also in Stoney Creek, Brantford, Chedoke Hospital and on Wentworth Street

•    offers part time, full time, night and summer courses in many subjects
•     courses can be taken for interest or to work towards a degree

• have programs for English as a Second Language,  Adult Basic Education and High School Credits available at four places around the Hamilton area: 

• information, referrals to job programs, counselling and jobs
• Centres found at many places in Hamilton-Wentworth

• helps people on welfare, single parents and others who need extra help to get ready to start a job
• counselling, training, information and help to find work

• helps people on welfare to get information on working, has child care and referrals
• programs on job counselling, training, getting ready to work

• for 16 to 25 year olds to help with school, gain skills to work and get work experience

• helps with the economic and social welfare of workers within unions

• job training skills and support for people with hidden disabilities

• sponsored by Human Resources Development Canada
• program has job training, schooling, and community placements to gain work skills and experience

• service for people with disabilities
• looks at what the person can do and prepares them to look for a job

• natural family planning information, support and counselling

• access to physical exams and birth control products
• counselling about: birth control methods, sexuality, making responsible, decisions, practicing safer sex, planning a family, counselling

Hamilton: 2 King Street West above Police Station, L8P 1A1 [map]
Hours: Tuesday 11 am to 2 pm, Thursday 3 pm to 6 pm

Stoney Creek: 60 Centennial Parkway South, L8G 2C5 [map]

• information, health services and counselling available help with all questions and problems about: birth control and family planning, pregnancy, pregnancy testing, parenting, help and support, sexually transmitted diseases, sexuality, pap smears, breast exams, other related health questions

• AIDS education services and counselling to people with HIV, or AIDS
• one to one and peer support groups, also a buddy system for friendship and support
• support services for partners, family and friends

• private service for AIDS testing
• appointments should be made 1 week ahead of time thought the Public Health Department

• special treatment clinic for the diagnosis and treatment of sexually transmitted diseases (STDs)

• a program for parents and children of all ages to learn about sexuality and AIDS

• private HIV testing, needle exchange
• free condoms, free hepatitis B vaccine, free dental dams, free bleach kits
• call to set up an exchange or to learn about other services

Hours: Tuesday and Thursday 9:30 am to 11:30 am, Wednesday, 8 pm to 12 am

• credit and budget counselling to learn how to manage money and how to spend money wisely

E-mail: cfshw@interlynx.net

• money to help with food, clothes, things for the home, rent, mortgage, gas, electric and water bills, insurance

• helps with the cost of going to the dentist and the eye doctor and the equipment you may need to buy
• helps with money for medications and transportation

• money to help families needing day care, nursery school or private home day care for children ages 3 weeks to 10 years old

• for those in need of long-term financial help

• helps families with free food, counselling and guidance

• men, children and women are welcome for one free hot meal

• emergency food to people who live on the mountain

• food is given to so that it will be enough for two days

• free, emergency help with food to anyone in the community

open 24 hours a day

• a nurse will answer all your questions about mother and baby during their first weeks at home

• Public Health Nurses will answer your questions about baby care, healthy foods, feeding, felling better after having a baby or any question you may have

• helps the community with health problems, counselling, exercise, diet, nutrition, substance abuse

• tape recorded health information on many things
• useful to help people get the needed information right away
• in English and Italian

• has names and telephone numbers of family doctors who will take new patients

• information about dieting, losing weight, having a healthy heart, quitting smoking, birth control and family planning, preventing cancer, stress management, becoming a more assertive person

• temporary housing for victims and families of domestic violence
• can stay in single dwelling houses for three months to one year
• rent geared to income
• support services available by social workers

http://www.bestnet.org/~secondstage

• 24 hours a day
• emergency shelter for women and children in need of help and a place to live for a while

• has beds and meals for men who need a place to stay

• provides safe, emergency shelter to all women and their children who are experiencing crisis due to family violence, homelessness or conflict with the law
• all services are confidential, 24 hour crisis counselling

• gives help to people with little money, people who have no home, or people in danger of being homeless to find a place to live
• has all applications for housing and helps you to fill them out

• home of CHAN - The Community Housing Access Network
• has government assisted housing places and applications
• helps you to find a place to live

• program to help people find a place to live

• helps people find lodging homes

• call for information and a listing of co-operative housing and co-operative living

• information about groups that help people to cope with the loss of a child, other family member, friend or other special person
• information about groups that provide support and talk about the issues and needs during and after this time

• help for families who have had to deal with the loss of a child through illness, accident, suicide or infant death
• parent support group that offers free support, information and help for anyone who calls

• information and support to families who have lost a child due to Sudden Infant Death Syndrome

• has one to one counselling and support and support in the home
• works with friends in grief program

• please call if you need someone who will listen and help
• memorial service held two times a year

• social workers can help you if you are at home and need help dealing with your feelings or just need someone to be there for you
• they will refer you to other community supports

• supplies legal information, advice, legal aid and a lawyer to represent you
• fee is based on the ability to pay
• call for an appointment

• legal information, advice and referral for the Hamilton Mountain community
• services about general welfare, family benefits, unemployment insurance and more

• helps people choose a lawyer
• the first 30 minutes of advice from a lawyer is free

• provides legal information, advice and referral to the community
• call for an appointment

• fee based on ability to pay

• women will have a chance to talk briefly with a lawyer about a divorce, separation, custody, access and get some legal advice free of charge.  The service is on first come, first serve basis

• information about arenas, community centres, camps, tennis courts, playgrounds, swimming pools, museums and summer programs

• information about arenas, community centres, camps, tennis courts, playgrounds, swimming pools, museums and more

• contact the intake nurse for places in the Hamilton-Wentworth area including Hamilton Central, Hamilton Main, Hamilton East, Hamilton Mountain, Dundas, Stoney Creek
• Public Health Nurses help the community, groups, families and persons with health questions and concerns

• services include: prenatal classes, helps with hospital and doctor
• home visits, phone counselling, parenting classes, presentations about
• health, support groups, one to one or family counselling, dental health

• help to children who may be in need of protection
• support and direction to families at risk
• support services for single parents

• community programs to help families at risk of breaking down
• if child is not safe at home, child is taken into care

• services to help families that are having problems

• professional counselling can be given to one person, couples and families who need help to cope with any problems

• one to one and group counselling for women who have been abused
• counselling for children who have seen abuse happening
• free

• emergency shelter for the care of victims of domestic violence, but offering to some single women and mothers who need shelter and guidance

• 24 hour counselling, help with housing, child care, emergency transportation and other support services for legal, financial, work and school

• a transitional house for abused women and their children

• provides safe, emergency shelter to all women and their children who are experiencing crisis due to family violence, homelessness or conflict with the law
• all services are confidential
• 24 hour crisis counselling